Heman Lee

Employment

Asian Community Center, Sacramento, CA 95831 (916) 393-9026

Ethel McLeod Hart Senior Center, Sacramento, CA 95816 (916) 808-5462

Computer Instructor

  • Teach classes in the basic computer opertation.
  • Class Cirriculum includes:
    Windows 7/9 Beg. to Intermediate, Microsoft Word & Excel, Internet and Digital Film Making.
  • Maintain the computer's lab hardware and software.

Computer Consultant — Self Employed

  • Install wireless internet access and small business network for the residential and commercial customers.
  • Small business website development
  • Microsoft Office application training

1992–2002 Birkenstock Footprint Sandals, Inc. Novato CA

Network Systems Engineer

  • Troubleshoot all problems with network infrastructure. This includes network servers, fax, backup and all peripherals in an multi platform environment of IBM AS/400 eServer, Windows 2000/NT4, Novell Netware 5, Novell GroupWise, Veritas Backup Server and Citrix..
  • Key support for all retail/outlet store POS hardware and software systems. RunIt POS system installed and supported for 2 company-owned retail stores and 3 company outlet stores.
  • SEA - Technical lead for the web-based employee self-service module implementation. The Self Evident Application (SEA) allows employees to electronically view and update personal employee information. Included custom modifications for specific business requirements using JavaScript.

Network Administrator

  • Installed first PC Network system at Birkenstock's new Novato office based on IBM's token-ring topology. Analyzed the company network functions and procured new Netware based server and PC's. Interface PC to AS/400 system using IBM PC Support client application.
  • Developed warehouse inventory tracking system for receiving and movement of bulk inventory in the warehouse. Developed program using Intermec hand-held barcode scanners to perform the yearly physical inventory of the warehouse. Designed and supported new warehouse location labeling format.

1990–1992 The Sharper Image Inc., San Francisco CA

Computer Support Specialist

  • Provided LAN administrative support to all LAN systems including Netware servers and Apple Macintosh server in an AS/400 environment.
  • Maintained and modified Merchant Allocation System (MIDAS) using dBase compiler. The system was used to allocate items to both catalog and stores based on sell-thru performance statistics at all stores.
  • Developed and implemented a new forecasting and planning system for the buyers.

1989 – 1990 ierra Capital, Inc. , San Francisco CA

Software Support Specialist

  • Provided software support and training to in-house staff related to all micro-computer and LAN systems in an IBM System 38 environment. Installed, designed and maintained Novell Netware 286 base server LAN.
  • Developed and maintained General Ledger and Remote Billing system for real estate management using Paradox database and IBM's PC Support interface to the System 38.

1985 – 1989 Sears Business Systems

Systems Engineers

Provided technical support and training for the account executives, service staff and customers. This included maintaining communication of new products and technical bulletins to the service center staff and sales staff. Activities included answering and researching customer inquires: interfacing with service technicians, development and conducting software training.

Major Project: Installed a 200 client network for the Shanti Project, an AID outreach program in San Francisco.

1983 – 1984 American Data, Inc

Programmer Analyst

Maintenance and upgrading of the American System/2 integrated accounting software for the construction industry.

Major Installations:

Developed, coded, tested and installed inventory control, distribution and invoicing system for a well-know plastics distribution company in Sacramento. The system was written up in the Computer Chronicles magazine.

Skills

Small Office Network support, Microsoft Office support (2003, 2007/2010), Web site development: XHTML, CSS, Javascript and PHP/MySQL.

Education

2010–2012 Sacramento City College

Web Developer Certificate

1982 California State University of Sacramento

Bachelor of Science in Computer Science with a specialty in Data Processing.

Certifications & Courses

  • Cisco CNA Course - 2003
  • Lawson OCE JavaScript Development Workshop - 2002
  • Lawson JavaScript Tools Development Workshop - 2002
  • Supporting, Troubleshooting and Optimizing Windows 2000 - 2001
  • Microsoft Frontpage - Mastering Web Site Fundamentals - 2001
  • Novell Netware Administration and Performance Tuning - 1996
  • Novell LAN Service and Support Gold Certification, Houston TX 1987
  • Novell Servicing and Supporting 286b File Server, Houston TX 1986
  • OS/2 LAN Server Training - IBM Training Center, Chicago IL 1997
  • Novell Network Training - Netware Training Center 1985
  • IBM Local Area Network Support Training, IBM San Francisco CA - 1985
  • Excalibur POS Software Training - 1986
  • Macintosh Office Network Solutions, Sacramento, CA - 1984

Interests

Teach basic computer skills to seniors at various community centers in Sacramento while also maintain the lab's network. Play the piano, listen to music, golf, model aviation, teach modeling to youths.

President on the Western Associated Modeler for 1999.

Youth Mentoring award in 1999 present by the WAM organization. Volunteer computer intructor at the Asian Community Center and the E. M. Hart Senior Center.

Summary

  • Employment
  • Skills
  • Education
  • Certifications
  • Interests